Although both Zoho Invoice and Sufio are powerful e-commerce invoicing platforms, their growth strategies and business models are different.
While Sufio does not have a free tier and charges $7/month for the Starter plan and $499/month for enterprise Plus plans, Zoho Invoice offers a free plan with unlimited clients and basic invoicing features.
Zoho Invoice is appropriate for service-based businesses that need integrated project and financial management because it provides extensive business management features beyond invoicing such as expense tracking, time tracking, mileage tracking, project-based billing and user permissions/role management.
Sufio is perfect for online retailers because it provides e-commerce expertise through Shopify Payments integration and marketing platform connections. Third-party CRM integrations, numerous payment gateways and native CRM integration are all supported by Zoho Invoice.
While Sufio does not have a mobile app, Zoho Invoice and Sufio both provide mobile applications for invoices and payment reminders, improving accessibility for on-the-go business management.
While Sufio concentrates on efficient invoice creation and delivery without extensive analytical tools, Zoho Invoice excels in analytical capabilities, offering pre-built financial reports and custom report creation tools.
Beyond Sufio’s email and chat-only support, Zoho Invoice offers full customer support via phone, chat and email. It also offers cloud-based automatic backup and device synchronization features.
Zoho Invoice provides a free plan and extensive features for freelancers and small-to-medium businesses while Sufio offers enterprise-level capabilities and industry-specific customizations for e-commerce companies.
Sufio‘s e-commerce expertise serves online retailers in need of high-end invoicing solutions while Zoho Invoice‘s free plan and extensive business management features make it ideal for freelancers and small businesses.
| Sufio | Zoho Invoice | |
|---|---|---|
| Core Features | ||
| Custom Templates | Yes | Multiple customizable templates with logo and branding options |
| Send Estimates/Quotations | Yes | Yes |
| Recurring Billing Automation | Yes | Yes |
| Expense Tracking | No | Yes |
| Time Tracking | No | Yes |
| Mileage Tracking | No | Yes |
| Automated Payment Reminders | Yes | Yes |
| Project-Based Billing | No | Yes |
| Tax Handling | Yes | Yes |
| User Permissions/Role Management | No | Yes |
| File Uploads | Yes | Yes |
| Pricing and Plans | ||
| Free Plan Availability | No | Yes |
| Pricing Range | Starter: $7/month Growth: $19/month Professional: $49/month Premium: $129/month Plus: Starting at $499/month |
Standard: $29/month Premium: $69/month Custom pricing available |
| Trial Period | 14 days free trial | Free plan serves as extended trial |
| User Limits | Not specified | Varies by plan – Free plan supports basic user needs |
| Client Limits | No | Unlimited clients on free plan |
| Storage Limits | No | Cloud-based storage with device sync |
| Payment Processing Fees | Not specified | Standard payment gateway fees apply |
| Ease of Use | ||
| User Interface | Simple | Simple – Easy-to-use interface noted by users |
| Onboarding Experience | Yes | Yes |
| Mobile App Availability | No | iOS and Android |
| Mobile App Functionality | No | Full functionality – Can send invoices and reminders from mobile |
| Integration | ||
| Payment Gateways Supported | Shopify Payments | Multiple payment gateways supported for online payments |
| Accounting Software Compatibility | No | Connects to Zoho Ecosystem and other apps |
| CRM Integration | Klaviyo, Omnisend, Recharge | Native Zoho CRM + third-party CRMs via API |
| API Availability | Yes | Yes |
| Reporting & Analytics | ||
| Bank Connections | No | No |
| Pre-Built Financial Reports | No | Yes |
| Custom Report Creation | No | Yes |
| Security & Compliance | ||
| Dashboard Metrics | Yes | Yes |
| Data Encryption | Yes | Yes |
| GDPR Compliance | Yes | Yes |
| Backup Options | Manual | Automatic – Cloud-based with device sync |
| Customer Support | ||
| Support Channels | Email, Chat | Email, Chat, Phone |
| Help Center/Knowledge Base | Yes | Yes |
| 24/7 Support | No | Limited |
| Adaptability | ||
| Multi-Currency Support | Yes | Yes |
| Localization | Yes | Yes |
| Industry-Specific Customization | Yes | Yes |
| Scalability | E-commerce businesses from small stores to enterprise | Freelancers to SMBs – Perfect for small businesses |
| Read Sufio Review | Read Zoho Invoice Review |
