The features, costs and intended user bases of FreshBooks and Bill.com for invoicing must be compared in order to make an informed choice.
The main area of difference between FreshBooks and Bill.com is their pricing policies. While FreshBooks offers a more affordable range for small businesses with subscriptions starting at $10.50/month, Bill.com offers a free plan and paid tiers starting at $45/month. FreshBooks charges 2.9% plus $0.30 per transaction while Bill.com charges 2.9% per transaction. These two platforms have comparable payment processing fees.
Bill.com is ideal for businesses due to its exceptional scalability and lack of user or client limits. FreshBooks has stringent user limits. The Lite and Plus plans permit one user and each additional user costs $11. The Premium and Select plans offer unlimited access while the client limits range from five to fifty. Because of this, FreshBooks is better suited for independent contractors and small teams whereas Bill.com serves larger companies.
Custom templates, recurring billing, expense tracking, and automated reminders are just a few of the many invoicing features available on both platforms. With more than 50 invoice templates and robust time and project-based billing features that are crucial for freelancers and service-based businesses, FreshBooks stands out. Bill.com is better suited for complex accounting requirements due to its excellent integration with accounting software like Microsoft Dynamics, Xero and QuickBooks, despite having limited mileage and project billing capabilities.
Both services provide iOS and Android applications that can be used for time tracking, expense management and invoicing. While Bill.com has an interface that is simple to moderately complex, FreshBooks has a simpler interface. Whereas Bill.com takes a number of conventional payment methods, FreshBooks allows payment processing via Stripe, PayPal, WePay and Square. For automatic transaction imports, FreshBooks has connections with more than 11,000 banks whereas Bill.com has bank connections but doesn’t say how many.
| Bill.com | FreshBooks | |
|---|---|---|
| Core Features | ||
| Custom Templates | Yes | 50+ professional invoice templates |
| Send Estimates/Quotations | Yes | Yes |
| Recurring Billing Automation | Yes | Yes |
| Expense Tracking | Yes | Yes |
| Time Tracking | Yes | Yes |
| Mileage Tracking | Limited information available | Yes |
| Automated Payment Reminders | Yes | Yes |
| Project-Based Billing | Limited information available | Yes |
| Tax Handling | Yes | Yes, automatic tax calculations |
| User Permissions/Role Management | Yes | Yes |
| File Uploads | Yes | Yes |
| Pricing and Plans | ||
| Free Plan Availability | Yes | No |
| Pricing Range | Essentials: $45/month Team: $55/month Corporate: $79/month Enterprise: Custom Pricing |
Lite: $10.50/month Plus: $19.00/month Premium: $32.50/month Select: Custom |
| Trial Period | Yes | 30 days |
| User Limits | No specific limits mentioned | Lite: 1 user Plus: 1 user (+$11/additional) Premium: 1 user (+$11/additional) Select: 2 users |
| Client Limits | No specific client limits mentioned | Lite: 5 clients Plus: 50 clients Premium & Select: Unlimited clients |
| Storage Limits | Unlimited | Unlimited |
| Payment Processing Fees | Credit/Debit Card: 2.9% transaction fee | 2.9% + $0.30 per transaction |
| Ease of Use | ||
| User Interface | Simple | Simple to Moderate |
| Onboarding Experience | Yes | Yes |
| Mobile App Availability | Available for iOS and Android | Available for iOS and Android |
| Mobile App Functionality | Yes | Full invoicing, time tracking, expense management, mileage tracking |
| Integration | ||
| Payment Gateways Supported | Credit Cards, Debit Cards, PayPal, Wire Transfer, Paper Checks, Virtual Cards | Stripe, PayPal, WePay, Square |
| Accounting Software Compatibility | QuickBooks Online, QuickBooks Pro/Premier, QuickBooks Enterprise, Xero, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, Blackbaud, Acumatica, Sage 50/100, FreshBooks, Abila | QuickBooks, Xero (via third-party integrations) |
| CRM Integration | Salesforce, Zoho, Nimble, Microsoft Dynamics, HubSpot, Pipedrive, Zendesk, SugarCRM, ConnectWise, ServiceNow | HubSpot, Salesforce, Pipedrive |
| API Availability | Yes | Yes |
| Reporting & Analytics | ||
| Bank Connections | Yes | Yes (11,000+ bank connections) |
| Pre-Built Financial Reports | Yes | Yes |
| Custom Report Creation | Yes | Yes |
| Security & Compliance | ||
| Dashboard Metrics | Yes | Yes |
| Data Encryption | Yes | Yes |
| GDPR Compliance | Yes | Yes |
| Backup Options | Automatic | Automatic |
| Customer Support | ||
| Support Channels | Chat, Email, Phone | Email, Phone, Live Chat |
| Help Center/Knowledge Base | Yes | Yes |
| 24/7 Support | No | No |
| Adaptability | ||
| Multi-Currency Support | Yes | Yes |
| Localization | Yes | Multiple languages |
| Industry-Specific Customization | Yes | Limited |
| Scalability | Freelancers / SMBs / Enterprises | Freelancers to SMBs |
| Read Bill.com Review | Read FreshBooks Review |
