Highlights
Sufio Website
Looking for a way to streamline your invoicing while maintaining a professional image? As an online store owner, you know that invoice creation isn’t just about getting paid, it’s a crucial touchpoint that reflects your brand’s professionalism. Sufio positions itself as the app to transform this administrative task into a streamlined operation that strengthens your brand image.
This review explores Sufio’s features, pricing, user experience, and real customer feedback to help you decide if this invoice app deserves a place in your business toolkit.
Sufio is an invoicing app built specifically for online store owners, freelancers, and small businesses. It’s particularly strong in serving e-commerce platforms like Shopify and BigCommerce. Currently used by customers in more than 75 countries worldwide, Sufio has carved out a specialized position in the e-commerce invoicing space.
What makes Sufio stand out is its focus on creating invoice templates that not only meet accounting requirements but also serve as powerful branding tools. The company collaborates with top print designers to create professional invoices that boost brand perception and professionalism.
According to their website: “Sufio allows customers to send beautiful invoices crafted by world’s top print designers. We believe in simplicity, and we want invoices to become a powerful branding tool.”
At its core, Sufio is an automated invoice generator solution that:
In the invoicing software landscape, Sufio occupies a specialized position focused on e-commerce integration. While general invoice apps like FreshBooks or QuickBooks offer broader accounting features, Sufio concentrates specifically on creating seamless, professional PDF invoices for Shopify store owners.
Creating an invoice in Sufio
Sufio offers a comprehensive set of features designed to streamline the invoicing process for online store owners:
One of Sufio’s main strengths is its ability to automate the entire invoicing workflow:
This automation eliminates the tedious manual work of creating invoices for each order, reducing errors and freeing up your time for other business activities.
Sufio puts significant emphasis on the visual quality of its invoice templates:
These polished templates transform invoices from mere financial documents into valuable brand touchpoints that leave a positive impression on your customers.
For businesses operating internationally, Sufio offers exceptional language flexibility:
This extensive language support helps you provide a localized experience for international customers, potentially improving satisfaction and reducing support inquiries about invoice details.
Staying compliant with tax regulations across different jurisdictions is one of Sufio’s standout features:
This comprehensive compliance support is particularly valuable for businesses selling internationally, as it reduces the risk of tax-related issues and simplifies the complexities of global commerce.
Sufio’s deep integration with e-commerce platforms creates a seamless experience:
These integrations ensure that your invoicing system works seamlessly with your existing e-commerce setup, eliminating the need for manual data entry or reconciliation.
Generating an invoice via the Shopify POS
Beyond basic invoices, Sufio offers comprehensive document handling:
These advanced management features make it easier to stay organized, especially as your Shopify store grows and your document volume increases.
Sufio also includes several other valuable capabilities:
Sufio offers a tiered pricing structure designed to accommodate businesses at different stages of growth. All plans include a 14-day free trial with no credit card required.
Sufio offers four main pricing tiers plus an Sufio+ option, scaling from smaller to larger businesses:
For a clearer comparison, here’s how the different plans stack up against each other:
| Feature | Starter ($7/mo) | Growth ($19/mo) | Professional ($49/mo) | Premium ($129/mo) | Sufio+ ($499+) |
|---|---|---|---|---|---|
| Monthly document limit | 15 | 50 | 5,000 | Unlimited | Unlimited |
| Language support | Basic | Extended | Full | All | All |
| Automatic generation | Yes | Yes | Yes | Yes | Yes |
| Template customization | Basic | More options | Complete | Full | Full |
| Multi-currency support | Limited | Yes | Yes | Yes | Yes |
| Support level | Priority email | Priority | Premium | Dedicated | |
| B2B features | No | Basic | Yes | All | All |
| Multiple storefronts | No | No | No | No | Yes |
| Advanced automation | No | No | Yes | Yes | Yes |
| Custom functionality | No | No | Limited | Yes | Yes |
When evaluating Sufio’s pricing, consider these factors:
For most small to medium e-commerce businesses, the Growth or Professional plans offer the best balance of features and cost. The Starter plan may be too limited for all but the smallest operations, while the Premium and Sufio+ options are best suited for larger businesses with high volume or complex requirements.
Every invoice app has strengths and limitations. Here’s a balanced assessment of Sufio’s pros and cons:
Invoice customization in Sufio
When weighing these pros and cons, it’s important to consider your specific business needs. Sufio does well at providing professional, compliant invoicing for Shopify stores, particularly those using Shopify or BigCommerce. The emphasis on design quality and automation creates significant value for businesses that prioritize brand image and operational efficiency.
The limitations primarily impact businesses with very specific needs or those working with extremely tight budgets. For most Shopify store owners seeking a reliable, professional invoicing solution, the benefits of Sufio invoices will likely outweigh the drawbacks.
To provide a balanced view of Sufio’s performance in real-world settings, we’ve gathered feedback from actual users across various platforms:
Users consistently praise Sufio’s professional invoice templates and customization options:
“Quality app, this ensures all of our customers have visibility and access to their invoices anytime and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.”
“Amazing invoicing app with great design! The support team helped me setup my taxes and VAT rates quickly.”
Exceptional customer service is frequently mentioned in positive reviews:
“Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!”
“Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.”
“Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan’s limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag ‘wholesale’ and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the ‘wholesale’ tag. All of this happened within under 5 minutes, hence I’m leaving this review. Very impressed!”
The automation features receive positive feedback for their efficiency:
“Having Sufio automatically sent to customers once they place an order in your Shopify store is a huge time-saver, giving you more time to focus on the things that really matter for your business.”
Tracking email delivery in Sufio
Some users express concerns about pricing issues:
“Really a terrible experience! They advertise that you will pay $49 per month, and then I found myself charged a whopping €160 for just one month! I find this practice truly unfair! Be cautious and look for better alternatives on Shopify, there are more affordable and honest invoice apps out there…”
(Note: Sufio responded to this review explaining that the €160 figure represented the total Shopify bill including charges from four other apps, not just Sufio.)
Users occasionally mention missing functionalities:
“Some steps could be automated. Many thanks to the support and the IT team!!!”
Some technical concerns have been reported:
“The app SUFIO is not able to manage discounts on the invoices. In fact, SUFIO does incorrect calculation and shows incorrect prices when a discount is applied (the unit prices of the products are changed by the application).”
(Note: Sufio acknowledged this issue in their response and mentioned they were working on an update to fix it.)
Sufio has strong ratings across review platforms:
The overall sentiment across reviews is predominantly positive, with customer service and design quality receiving the most praise. The limited negative feedback primarily concerns pricing transparency and specific feature limitations.
Sending invoices in Sufio
Is Sufio suitable for my business size?
Yes, with plans ranging from $7/month for startups to $499+ for enterprises, Sufio can accommodate Shopify stores of all sizes based on your document volume and feature needs.
How does Sufio compare to other invoice apps?
Compared to alternatives like Simple Invoice, Invoice Hero, or Order Printer Pro, Sufio stands out with its professional templates, comprehensive tax compliance, and seamless integration specifically optimized for Shopify merchants.
Can I customize invoice templates?
Yes, you can add your logo, change colors/fonts, and modify layouts. The app comes with several ready-to-use templates that satisfy most business needs.
Which e-commerce platforms does Sufio integrate with?
Primarily Shopify (including Shopify Plus) and BigCommerce, with deep integration for order and customer data.
How does Sufio handle different currencies?
Sufio offers multi-currency support, creating invoices in the same currency your customers used during checkout for consistency.
Can customers download their PDF invoice?
Yes, customers can download their PDF invoices directly from the links sent to them by email or view them in their browser.
What happens if I exceed my monthly document limit?
You’ll need to upgrade to a higher tier, though customer support can help with temporary solutions during unexpected volume spikes.
Is there a free version available?
No free plan, but Sufio offers a 14-day free trial without requiring a credit card so you can test all features.
After thoroughly examining Sufio’s features, pricing, user experience, and customer feedback, we can provide a comprehensive evaluation to help you decide if this invoicing solution is right for your Shopify store.
Sufio earns a strong 4.6 out of 5 stars based on its exceptional design quality, e-commerce integration capabilities, and comprehensive international support. The app truly shines in its core mission of transforming invoices from mere financial documents into valuable brand assets.
The primary limitations are the lack of a free tier and some technical issues with discount calculations, though these are minor drawbacks compared to the substantial value Sufio delivers for Shopify store owners.
Sufio stands out as a specialized invoice app that shines in the e-commerce space, particularly for Shopify and BigCommerce store owners. Its combination of professional invoice templates, automation capabilities, and tax compliance features creates significant value for online businesses seeking to streamline their invoicing processes while maintaining a professional brand image.
The platform’s strongest attributes are its beautifully designed templates, comprehensive tax compliance across multiple countries, and seamless integration with e-commerce platforms. The focus on invoices as branding tools rather than mere financial documents represents a refreshing perspective in the invoicing market.
While Sufio does have limitations, notably the lack of a free plan and some restrictions in customization and filtering, these drawbacks are relatively minor considering the overall quality and utility of the platform. The consistently excellent customer support also helps address any issues that might arise during implementation or daily use.
Sufio is best suited for:
Sufio may be less ideal for:
When assessing Sufio’s value for money, consider these factors:
For most Shopify store owners, the efficiency gains and professional presentation will likely justify Sufio’s subscription cost, particularly for businesses processing more than a handful of orders per month.
For freelancers and small business owners running Shopify stores who value professional presentation, compliance, and automation, Sufio represents an excellent invoicing solution that delivers significant value. The app successfully transforms a routine operational necessity into an opportunity to reinforce your brand and improve customer experience.
We recommend starting with Sufio’s 14-day free trial to experience firsthand how the app integrates with your Shopify store and meets your specific invoicing needs. Most businesses will find the Growth plan ($19/month) offers the best balance of features and affordability, though larger operations will benefit from the expanded capabilities of the Professional plan.
Ultimately, Sufio delivers on its promise to provide professional, compliant, and beautiful PDF invoices for online stores, making it a top-rated contender worthy of consideration for your business’s invoicing needs.
