Invoice2go Review (2025): Complete Analysis for Freelancers & Small Businesses

Highlights

  • User-Friendly Interface: Invoice2go makes it easy to create professional-looking invoices in under a minute
  • Strong Mobile Apps: Full functionality on iOS and Android with special iOS features
  • Limited Free Invoices: Only 2 invoices per month on Starter plan, 5 on Professional
  • Pricing Concerns: Many users find invoice2go more expensive compared to alternatives like FreshBooks, Xero, and Zoho Invoice
  • Best For: Field service businesses, self-employed professionals, and freelancers who need a simple invoice app
  • Less Suitable For: Growing small business owners with complex needs or high invoice volumes

Screenshot of Invoice2go Website Invoice2go Website

Introduction

Running a small business means juggling countless tasks, and getting paid shouldn’t be complicated. Invoice2go positions itself as an invoicing solution to streamline your billing process, claiming to be the “#1 invoice app for 10+ years and counting.” This cloud-based platform from invoice.2go.com with user-friendly mobile apps aims to help freelancers and small business owners create professional-looking invoices quickly, track expenses efficiently, and receive payments faster. What started as a basic invoicing program has grown into a more complete billing solution that now includes payment processing, expense tracking, and customer relationship management features. The main selling point? Simplicity—users can reportedly create invoices and send invoices in under a minute without special training. But with so many invoice2go alternatives available, from FreshBooks and Xero to QuickBooks and Zoho Invoice, how does invoice to go actually compare? Is this invoicing software worth your money? This invoice2go review examines every aspect of Invoice2go to help you decide if it matches your business needs in 2025.

Key Features

Professional Invoice Creation

The core of invoice2go revolves around creating professional-looking invoices quickly:

  • Customizable Invoice Templates: Choose from 8 professional invoice templates made for easy invoice creation
  • Branding Options: Add your company name and logo (or create one with their built-in logo designer), customize colors to match your brand, and maintain a consistent professional look
  • Mobile Creation: Create invoices from anywhere using iOS or Android apps
  • Preview Functionality: Check every invoice before sending to ensure everything looks right

The platform keeps things simple: if you can send an email, you can create invoices with invoice2go. This makes it particularly appealing to self-employed professionals and business owners without technical expertise or dedicated accounting staff.

Invoice2go Dashboard Invoice2go Dashboard

Estimate Management

For small business owners that provide quotes before starting work, invoice2go offers comprehensive estimate tools:

  • Create project-specific estimate templates
  • Share estimates directly with clients for approval
  • Save estimates for future reference
  • Convert approved estimates into an invoice quickly

This workflow eliminates double-entry and ensures consistency between your initial quote and final invoice.

Payment Processing

Invoice2go integrates payment processing directly into the platform, allowing clients to pay immediately:

  • Multiple Payment Options: Accept American Express, Visa, Mastercard, Discover, PayPal, and Apple Pay for card payments
  • Instant Payment Processing: Receive payments directly through invoices with Stripe as the processor
  • Transaction Fees: Rates vary based on plan. Premium plan users get the lowest fees at 2.9% + 30 cents per transaction
  • Payment Tracking: See which invoices have been paid, viewed, or overdue

The integration with third-party payment options can significantly reduce the time between sending invoices and getting paid, improving how your small business handles billing and cash flow.

Accepting online payments with Invoice2go Accepting online payments with Invoice2go

Expense Tracking

To help manage financial aspects beyond invoicing, invoice2go offers expense tracking tools:

  • Receipt Capture: Take photos of receipts to store and track expenses for business purposes
  • Categorization: Organize expenses for easier accounting and sales tax preparation
  • Invoice Integration: Add expenses directly to client invoices
  • Recurring Expense Saving: Store frequent expenses for future use
  • Reporting: Generate comprehensive expense reports with a single tap

These features help eliminate the old “shoebox full of receipts” problem that many self-employed professionals and small businesses struggle with.

Business Insights and Reporting

Invoice2go provides reporting tools to help understand your business performance:

  • Financial Dashboard: The home screen shows critical business information for better decision-making
  • Invoice Status Reports: Track outstanding, viewed, and unpaid invoices
  • Client-Specific Reports: Generate statements for individual clients
  • Tax Preparation Aid: Organize financial data for simpler tax filing

Mobile Functionality

One of invoice2go’s standout features is its robust invoicing features on mobile:

  • iOS Widgets: View outstanding payments directly from your home screen
  • Siri Shortcuts: Create invoices or view reports using voice commands
  • On-the-Go Invoicing: Send an invoice immediately after completing work
  • Field-Ready Design: Access all features from job sites or client locations

The user-friendly mobile functionality makes Invoice2go particularly valuable for businesses that work primarily in the field, such as contractors, repair services, and freelancers.

Additional Tools

Beyond core invoicing capabilities, invoice2go also offers several extra features:

  • Appointment Scheduling: Organize your calendar directly within the app
  • Time Tracking: Monitor time spent on projects for accurate billing
  • Client Management: Store client information and track your history with each customer
  • Instant Website: Create a simple new business website through the platform
  • Customer Reviews: Collect and manage client feedback
  • Purchase Order: Create and manage purchase orders alongside invoices

Project management with Invoice2go Project management with Invoice2go

Pricing and Plans

Invoice2go offers a tiered pricing structure with significant feature differences between levels. All plans include a 30-day free trial period, allowing you to test the invoicing software before paying.

Pricing Table

Plan Monthly Price Annual Price (16% savings) Invoices Allowed Client Limit Users Notable Features
Starter Plan $5.99 $59.99/year 2 invoices per month 5 clients 1 Basic invoicing, Online payments (3.5% + 30 cents per transaction), Website builder
Professional Plan $9.99 $99.99/year 5 invoices per month 25 clients 1 Everything in Starter + Lower payment fees, Advanced reports, Software integration
Premium Plan $39.99 $399.99/year Unlimited 100 clients 5 Everything in Professional + Lowest payment fees (2.9% + 30 cents per transaction), Set up recurring invoices, Get phone support

Many long-term users report significant price increases over the years, making invoice2go alternatives like FreshBooks, Xero, or Zoho Invoice worth considering.

Pros & Cons

Pros

  • Easy to Use: The user interface is intuitive—”if you can send an email, you can use invoice to go”
  • Great Mobile Experience: The iOS and Android apps provide full functionality on the go, including widgets and WhatsApp integration for easy communication
  • Professional Templates: The customizable invoice templates help small businesses create professional-looking invoices without a watermark
  • Quick Invoice Creation: Users can create and send invoices in under a minute, making it an easy invoice solution
  • Integrated Payments: Direct payment options through invoices speed up the payment cycle for businesses
  • Visual Invoice Tracking: See when clients have viewed your invoices to time follow-ups effectively
  • Receipt Capture: The mobile receipt capture makes expense tracking simple
  • Brand Consistency: Customize every invoice with your logo, colors, and business details

Custom invoice templates with Invoice2g0 Custom invoice templates with Invoice2g0

Cons

  • Very Limited Lower Tiers: With just two invoices per month on the Starter plan, many businesses must upgrade to the Professional or Premium plan
  • High Cost for Features Offered: Many reviewers note that invoice2go is expensive compared to competitors like FreshBooks, especially given the limitations
  • Customer Support Issues: Some users report slow response times in business days and difficulty resolving problems
  • Limited Integration Options: Especially in the Starter plan, which lacks accounting software integration with QuickBooks or Xero
  • Payment Processing Fees: While convenient, the transaction fees add to the overall cost compared to other invoicing solutions
  • Not Right for Complex Businesses: Lacks advanced features needed by growing or midsize businesses that require robust accounting
  • Data Portability Problems: Some users mention difficulties transferring their data if they switch to invoice2go alternatives
  • Account Limitations: Restrictions on client numbers and users at lower tiers can be problematic for small business owners

What Users Are Saying

To provide a balanced perspective, let’s look at feedback from actual invoice2go users across various review platforms.

Positive User Feedback

Many users praise invoice2go’s user-friendly design and mobile capabilities: “I like how easy it is to use, intuitive and works great on mobile devices. It clearly shows all my invoices, paid and overdue, organized by tax year. It has a great user interface.” The simplicity and efficiency are frequently highlighted: “Easy to set up, easy to create invoices and mark when paid and to chase up etc. It’s a simple way to manage my business accounting.” Long-term users often express satisfaction with the platform’s growth: “I have been using the invoicing software for more than 7 years and I have seen it grow. No product is ever perfect but overall I have been extremely satisfied with Invoices2go and recommend it for anyone looking for a simple invoicing solution for their business.”

Reports in Invoice2go Reports in Invoice2go

Negative User Feedback

However, invoice2go also receives criticism, particularly regarding pricing and customer support: “The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price.” Some users express frustration with functional limitations: “The basic package is EXTREMELY BASIC with limited features, yet still costs more than it should. You can’t attach pictures or use credit memos. You can upgrade but the costs don’t seem to always match what you get.” Customer support issues appear in multiple reviews: “Customer support and user flow for problem resolving horrible. Always say updated your ticket but never fixes it.”

Use Cases: Who Benefits Most from Invoice2go?

Ideal For:

  • Mobile Service Providers: Plumbers, electricians, landscapers, and other field service professionals who need to create invoices on-site
  • Freelancers and Self-Employed: Individual professionals with straightforward invoicing needs and low monthly invoice volumes
  • New Business Startups: Very small operations with simple billing requirements
  • Non-Technical Users: Business owners that don’t need complex features and prefer easy invoice creation over advanced accounting solutions

Less Suitable For:

  • Growing Businesses: Companies that are scaling rapidly and need more robust accounting for business management
  • High-Volume Invoicers: Businesses that need to send more than 5 invoices monthly (unless willing to pay for the Premium plan)
  • Businesses that Require: Organizations needing inventory management, project management, or comprehensive integration with accounting software
  • Budget-Conscious Users: Those looking for the most cost-effective solution may find better value in invoice2go alternatives

Frequently Asked Questions

How does Invoice2go handle recurring invoices?
Recurring invoices are only available in the Premium plan ($39.99/month or $399.99/year). This feature allows you to set up recurring invoices for regular clients, but you’ll need to pay for the highest tier to access it.

Can I use Invoice2go on multiple devices and access my account from anywhere?
Yes, invoice to go is cloud-based with apps for iOS and Android, plus a web interface. Your data syncs across all devices, allowing you to work smoothly whether you’re at your desk or in the field.

Does Invoice2go integrate with accounting software?
Yes, but only on the Professional and Premium plans. These tiers offer integration with popular accounting platforms like QuickBooks and Xero, while the Starter plan doesn’t include any third-party integration options.

What happens if I reach my monthly invoice limit?
If you hit your monthly invoice limit (2 for Starter, 5 for Professional), you’ll need to either upgrade to a higher tier or wait until the next billing cycle to send another invoice.

Can clients pay invoices directly through Invoice2go?
Yes, clients can pay invoices using credit card processing options like PayPal or Apple Pay directly through the invoice. Transaction fees vary based on plan: 3.5% + 30 cents per transaction for Starter and 2.9% + 30 cents per transaction for Premium.

Is there a free version of Invoice2go?
No, invoice2go doesn’t offer a free plan. They do provide a 30-day free trial, but all plans require payment after the trial period ends.

How secure is Invoice2go for payment processing?
Invoice2go uses Stripe as its payment processor, which is PCI-compliant and uses industry-standard security measures. Your clients’ payment information is processed through this secure third-party system.

Can I export my data from Invoice2go?
While invoice2go does allow some data export, several users have reported difficulties transferring complete data sets when switching to invoice2go alternatives. This potential lock-in is something to consider before committing long-term.

Does Invoice2go offer inventory management?
While invoice2go lists inventory management among its features on some review sites that may contain affiliate links, detailed information about this functionality is limited. The platform appears to focus more on service-based businesses than product-based operations requiring robust business management tools.

What kind of customer support does Invoice2go provide?
Support options vary by plan. All tiers include email support and access to help support documentation, but you can only get phone support with the Premium plan. Some users report slow response times for resolving issues.

Final Verdict

Who Should Choose Invoice2go?

Invoice2go delivers on its main promise of making the invoicing process simple with a user-friendly interface and outstanding mobile functionality. The platform works best for:

  • Freelancers and self-employed professionals with minimal monthly invoicing needs who want an easy invoice solution
  • Field service providers who need powerful mobile invoicing capabilities
  • Business owners without technical expertise who want a straightforward way to manage invoices
  • Professionals who want professional-looking invoices with branded presentation to clients

For these users, invoice2go’s intuitive design, invoice templates, and streamlined workflow may justify the premium price, particularly if user-friendly mobile accessibility is important.

Who Should Look Elsewhere?

However, several significant limitations make invoice2go hard to recommend for everyone:

  • The tight restrictions on monthly invoices in lower-tier plans (2 for Starter, 5 for Professional) force many small business owners into the expensive Premium plan
  • The overall value is questionable when compared to invoice2go alternatives like FreshBooks, QuickBooks, and Xero offering similar or better functionality at lower prices
  • Businesses with moderate complexity will likely outgrow the platform’s capabilities
  • Companies wanting comprehensive integration with robust accounting software may find better options

For most small businesses and freelancers, looking at invoice2go alternatives would be smart before committing to invoice.2go.com, particularly considering the many free or lower-cost options available with fewer restrictions.

Overall Rating

Invoice2go earns 3.8 out of 5 stars based on its mobile functionality, professional templates, and user-friendly interface. The app delivers excellent performance for its core invoicing capabilities, with particular strengths in field service accessibility and straightforward operation that works well for freelancers and self-employed professionals.

The rating is limited by the restrictive invoice limits on lower-tier plans and relatively high pricing compared to invoice2go alternatives like FreshBooks and Zoho Invoice. These constraints make it difficult to recommend for growing small businesses or those sending more than a handful of invoices monthly.

The Bottom Line

Invoice2go creates a straightforward, accessible invoicing solution with particular strength in user-friendly mobile functionality. Its professional templates and easy-to-use interface appeal to non-technical users who need to create invoices quickly. However, the platform’s restrictive pricing structure and limitations on lower tiers create an artificial barrier that pushes users toward the expensive Premium plan. Many businesses may find better value in alternatives that offer more generous feature sets without such tight constraints. Before committing to invoice2go, we recommend:

  1. Taking full advantage of the 30-day free trial to thoroughly test its features
  2. Carefully calculating your monthly invoice volume to determine which pricing tier you’ll actually need
  3. Comparing total costs (including transaction fees) with invoice2go alternatives like FreshBooks and Zoho Invoice
  4. Considering your future growth and whether invoice2go will grow with your new business needs

For the right user—particularly service providers who don’t need to send many invoices and want an easy invoice experience—invoice to go might be perfect. For others, the combination of price and limitations may make other invoicing software more attractive. Happy invoicing!

Business Information

Invoice2go Logo
Headquartered in
San Jose, California, United States
Website
https://invoice.2go.com
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Disclaimer: The reviews on InvoiceMojo are independently researched and not influenced by software vendors. While we strive to provide accurate, unbiased information, readers should conduct their own due diligence before making purchasing decisions. We may earn affiliate commissions from some links at no additional cost to you.
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