FreshBooks vs Joist

FreshBooks vs Joist

Both FreshBooks and Joist have great invoicing features but they are made for different types of users. Knowing what they are good at and what they are bad at can help you save time and money.

FreshBooks has more features than Joist such as time tracking, mileage tracking, user permissions and file uploads. It also has basic features like estimates, recurring billing and expense tracking. This is why FreshBooks is especially useful for businesses that charge by the hour or need to manage a team. Joist is simpler for solo contractors who might not need these extra features.

Joist’s entry-level plan costs $8 per month which is less than FreshBooks’ Lite plan which costs $10.50 per month. This may be appealing to people who are on a tight budget. FreshBooks has a tiered pricing structure that can help businesses grow. Plans range from Lite to Premium. Joist’s Elite plan costs the same as FreshBooks’ Premium plan which is $32 per month. FreshBooks gives you 30 days to try it out while Joist only gives you 14 days. Also, Joist’s payment processing fee of 3.49% + $0.49 is higher than FreshBooks’ 2.9% + $0.30 which could have a big effect on businesses that do a lot of business.

FreshBooks works with many platforms such as QuickBooks, Xero, HubSpot, Salesforce, Pipedrive and more than 11,000 banks. It also has a public API and lets you make custom reports. Joist only lets its Pro and Elite plans connect to QuickBooks Online and it isn’t clear how the integration will work. For businesses that need connected technology, FreshBooks is the better choice.

FreshBooks works with many currencies and languages, so it’s good for businesses that do business around the world. Joist only works in English and doesn’t support multiple currencies which makes it less useful in markets outside the US. People like Joist because it can be customized for specific industries which makes it a great choice for contractors and trade businesses because it has workflows that are tailored to their needs.

FreshBooks is great for freelancers, consultants and small to medium-sized businesses that need a full-featured platform with integrations, reporting and lower transaction fees. Joist is better for independent contractors and small trade businesses because it has a simple interface and easy invoicing but it doesn’t work with as many other programs and costs more.

Side-by-Side Comparison

FreshBooks Joist
Core Features
Custom Templates 50+ professional invoice templates Multiple invoice & estimate templates available
Send Estimates / Quotations Yes Yes
Recurring Billing Automation Yes Yes
Expense Tracking Yes Yes
Time Tracking Yes No
Mileage Tracking Yes No
Automated Payment Reminders Yes Yes
Project-Based Billing Yes Yes
Tax Handling Yes, automatic tax calculations Yes
User Permissions / Role Management Yes No
File Uploads Yes No
Pricing and Plans
Free Plan Availability No No
Pricing Range Lite: $10.50/month
Plus: $19.00/month
Premium: $32.50/month
Select: Custom
Basics: $8/month
Pro: $15/month
Elite: $32/month
Trial Period 30 days 14 days
User Limits Lite: 1 user
Plus: 1 user (+$11 per additional)
Premium: 1 user (+$11 per additional)
Select: 2 users
Not specified
Client Limits Lite: 5 clients
Plus: 50 clients
Premium: Unlimited clients
Select: Unlimited clients
Unlimited clients
Storage Limits Unlimited Not specified
Payment Processing Fees 2.9% + $0.30 per transaction Cards: 3.49% + $0.49
ACH: 1% (max $15)
Tap to Pay: 2.79% + $0.49
PayPal Pay Later: 4.99% + $0.49
Ease of Use
User Interface Simple to Moderate Simple
Onboarding Experience Yes Yes
Mobile App Availability Both iOS and Android Both iOS and Android
Mobile App Functionality Full invoicing, time tracking, expense management, mileage tracking Yes
Integration
Payment Gateways Supported Stripe, PayPal, WePay, Square PayPal, Stripe, Venmo, Apple Pay, Google Pay, ACH
Accounting Software Compatibility QuickBooks, Xero (via integrations) QuickBooks Online (Pro & Elite plans only)
CRM Integration HubSpot, Salesforce, Pipedrive Not specified
API Availability Yes Not specified
Reporting & Analytics
Bank Connections Yes (11,000+ banks) Limited
Pre-Built Financial Reports Yes Yes
Custom Report Creation Yes Not specified
Security & Compliance
Dashboard Metrics Yes Yes
Data Encryption Yes PCI-compliant payments; SSL encryption
GDPR Compliance Yes Not stated
Backup Options Automatic Automatic
Customer Support
Support Channels Email, Phone, Live Chat Email & live chat
Help Center / Knowledge Base Yes Yes
24/7 Support No No
Adaptability
Multi-Currency Support Yes No
Localization Multiple languages English only
Industry-Specific Customization Limited Yes
Scalability Freelancers to SMBs Best for freelancers & small contractor businesses
Read FreshBooks Review Read Joist Review
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