The size, budget and financial complexity of the company all play a role in the decision between Bill.com and Invoice2go. Although both platforms have robust invoicing features, they cater to distinct market niches with distinct features and prices.
Invoice2go and Bill.com differ primarily in their pricing structures. While Invoice2go is more reasonably priced with a 30-day free trial and a monthly starting price of $5.99. Bill.com offers more premium pricing with a monthly starting price of $45 and a free plan available. Payment processing fees also vary: Invoice2go has a tiered fee structure that varies from 3.5% to 2.9% plus 30, depending on the plan whereas Bill.com charges a flat 2.9%.
Essential invoicing features like personalized templates, estimates, time and expense tracking, automated payment reminders and tax processing are offered by both platforms. One of the main distinctions is that Invoice2go does not have the mileage tracking feature that Bill.com does. Bill.com is less clear in this regard than Invoice2go which provides transparent project-based billing. Furthermore, Invoice2go only allows recurring billing automation for Premium subscribers whereas Bill.com offers it for all plans. Bill.com provides unlimited storage, while both services allow an infinite number of clients and team members.
Bill.com is a leader in accounting software integration, integrating with a wide range of platforms including Microsoft Dynamics, Xero, Oracle NetSuite, Sage Intacct and QuickBooks. On the other hand, Invoice2go supports only QuickBooks, Xero on a few plans and its integrations are more limited. These distinctions are reflected in the CRM integration as well; Invoice2go only supports HubSpot CRM and HaystackCRM whereas Bill.com is compatible with major CRMs like Salesforce and HubSpot. Both platforms provide access to APIs for unique integrations.
Customer support varies between Bill.com and Invoice2go. Bill.com offers chat, email, phone support without 24/7 availability while Invoice2go provides email support for all plans with phone support and 24-hour assistance from Monday to Saturday for Premium subscribers. Both platforms have user-friendly interfaces, onboarding experiences and mobile apps for iOS and Android that facilitate invoicing, time tracking, payment management.
| Bill.com | Invoice2go | |
|---|---|---|
| Core Features | ||
| Custom Templates | Yes – Multiple customizable templates with logo design | Yes |
| Send Estimates/Quotations | Yes | Yes |
| Recurring Billing Automation | Yes | Yes (Premium plan only) |
| Expense Tracking | Yes | Yes |
| Time Tracking | Yes | Yes |
| Mileage Tracking | Limited information available | No |
| Automated Payment Reminders | Yes | Yes |
| Project-Based Billing | Limited information available | Yes |
| Tax Handling | Yes | Yes |
| User Permissions/Role Management | Yes | Yes (unlimited team members) |
| File Uploads | Yes | Yes |
| Pricing and Plans | ||
| Free Plan Availability | Yes | No (30-day free trial only) |
| Pricing Range | Essentials: $45/month Team: $55/month Corporate: $79/month Enterprise: Custom Pricing |
Starter: $5.99/month Professional: $9.99/month Premium: $39.99/month |
| Trial Period | Yes | 30 days free trial |
| User Limits | No specific user limits mentioned across plans | Unlimited team members on all plans |
| Client Limits | No specific client limits mentioned | Unlimited on all plans |
| Storage Limits | Unlimited | Not specified |
| Payment Processing Fees | Credit/Debit Card: 2.9% transaction fee | Starter: 3.5%, Professional: 3.0%, Premium: 2.9% + 30¢ |
| Ease of Use | ||
| User Interface | Simple | Simple |
| Onboarding Experience | Yes | Yes |
| Mobile App Availability | Available for iOS and Android | Both iOS and Android |
| Mobile App Functionality | Yes – Full invoicing, time tracking, payment management | Yes |
| Integration | ||
| Payment Gateways Supported | Credit Cards, Debit Cards, PayPal, Wire Transfer, Paper Checks, Virtual Cards | Stripe, PayPal, Square, Credit/Debit Cards |
| Accounting Software Compatibility | QuickBooks Online, QuickBooks Pro/Premier, QuickBooks Enterprise, Xero, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, Blackbaud, Acumatica, Sage 50, Sage 100, FreshBooks, Abila | QuickBooks, Xero (Professional and Premium) |
| CRM Integration | Salesforce, Zoho, Nimble, Microsoft Dynamics, HubSpot, Pipedrive, Zendesk, SugarCRM, ConnectWise, ServiceNow | HubSpot CRM, HaystackCRM |
| API Availability | Yes | Yes |
| Reporting & Analytics | ||
| Bank Connections | Yes | Yes (Invoice2go Money Banking) |
| Pre-Built Financial Reports | Yes | Yes (Advanced reports on Professional and Premium) |
| Custom Report Creation | Yes | Yes |
| Security & Compliance | ||
| Dashboard Metrics | Yes | Yes |
| Data Encryption | Yes | Yes |
| GDPR Compliance | Yes | Yes |
| Backup Options | Automatic | Automatic |
| Customer Support | ||
| Support Channels | Chat, Email, Phone | Email, Phone (Premium plan) |
| Help Center/Knowledge Base | Yes | Yes |
| 24/7 Support | No | 24-hour support Mon–Sat (Premium plan) |
| Adaptability | ||
| Multi-Currency Support | Yes | Yes |
| Localization | Yes | Yes |
| Industry-Specific Customization | Yes | Yes |
| Scalability | Freelancers / SMBs / Enterprises | Freelancers to Medium Businesses |
| Read Bill.com Review | Read Invoice2go Review |
