
Recognizing the differences between Bill.com and Invoice Cloud’s approaches and capabilities is crucial when choosing between them for invoicing as they cater to different business needs and scale in accordance with organizational requirements.
Specifically designed for service-based businesses, Bill.com provides a wide range of financial management tools such as project-based billing, expense tracking and personalized branding templates. While Invoice Cloud offers basic features like branded templates and recurring billing, it lacks Bill.com’s sophisticated tracking capabilities and instead concentrates on payment processing and invoice delivery.
Bill.com offers clear tiers of pricing with Essentials plans starting at $45 and Team and Corporate plans at $55 and $79, respectively. Custom Enterprise pricing options and a free trial plan are also available. They have a competitive 2.9% payment processing fee. However, Invoice Cloud charges a flat 3% for payment processing and does not publicly reveal its pricing, which may make it less attractive to companies on a tight budget.
Bill.com provides a wider range of integration options than Invoice Cloud, integrating with well-known CRMs like Salesforce and HubSpot in addition to major accounting programs like QuickBooks, Xero and Sage. Because of this, Bill.com is especially appropriate for companies with well-established technological infrastructures. Although specific partners are not listed, Invoice Cloud also facilitates accounting software and CRM integrations via API.
Bill.com‘s user-friendly interface and iOS and Android mobile apps enable users to manage tasks while on the go with phone, email and chat support—albeit not around-the-clock. With its mobile-responsive web interface that can be accessed through browsers, Invoice Cloud offers extensive functionality and round-the-clock support via multiple channels which is advantageous for companies that require prompt assistance across time zones.
| Bill.com | Invoice Cloud | |
|---|---|---|
| Core Features | ||
| Custom Templates | Yes | Available – branded experience with business branding |
| Send Estimates/Quotations | Yes | No |
| Recurring Billing Automation | Yes | Yes |
| Expense Tracking | Yes | No |
| Time Tracking | Yes | No |
| Mileage Tracking | Limited information available | No |
| Automated Payment Reminders | Yes | Yes |
| Project-Based Billing | Limited information available | No |
| Tax Handling | Yes | Limited |
| User Permissions/Role Management | Yes | Yes |
| File Uploads | Yes | Yes |
| Pricing and Plans | ||
| Free Plan Availability | Yes | Not specified |
| Pricing Range | Essentials: $45/month Team: $55/month Corporate: $79/month Enterprise: Custom Pricing |
Not specified |
| Trial Period | Yes | Not specified |
| User Limits | No specific user limits mentioned across plans | Not specified |
| Client Limits | No specific client limits mentioned | Not specified |
| Storage Limits | Unlimited | Not specified |
| Payment Processing Fees | Credit/Debit Card: 2.9% transaction fee | 3% flat rate |
| Ease of Use | ||
| User Interface | Simple | Moderate |
| Onboarding Experience | Yes | Demo available |
| Mobile App Availability | Available for iOS and Android | No dedicated app – mobile-responsive web interface |
| Mobile App Functionality | Yes | Full functionality via mobile browser |
| Integration | ||
| Payment Gateways Supported | Credit Cards, Debit Cards, PayPal, Wire Transfer, Paper Checks, Virtual Cards | Electronic payment processing supported |
| Accounting Software Compatibility | QuickBooks, Xero, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, FreshBooks, and more | Yes |
| CRM Integration | Salesforce, Zoho, HubSpot, Microsoft Dynamics, and more | Yes |
| API Availability | Yes | Yes |
| Reporting & Analytics | ||
| Bank Connections | Yes | Yes |
| Pre-Built Financial Reports | Yes | Yes |
| Custom Report Creation | Yes | Limited |
| Security & Compliance | ||
| Dashboard Metrics | Yes | Yes |
| Data Encryption | Yes | Yes |
| GDPR Compliance | Yes | Yes |
| Backup Options | Automatic | Not specified |
| Customer Support | ||
| Support Channels | Chat, Email, Phone | Phone, Chat, Help Desk, Knowledge Base, Tickets |
| Help Center/Knowledge Base | Yes | Yes |
| 24/7 Support | No | Yes |
| Adaptability | ||
| Multi-Currency Support | Yes | No |
| Localization | Yes | No |
| Industry-Specific Customization | Yes | Yes |
| Scalability | Freelancers / SMBs / Enterprises | Large Enterprises, Mid Size Business, Small Business |
| Read Bill.com Review | Read Invoice Cloud Review |